Common Problems

• Q.

  Can I have a sample order?

  
  Yes, we offer samples for quality checking, and the sample can be refunded if you place a mass production.

• Q.

  How do you ship the goods and how long does it take to arrive?

  
  We usually ship by DHL, Fedex, UPS . It wil takes 2-3 days for customs declaration, 5-7 days for air cargo, and 20-30 days for sea freight.

• Q.

  What payment options do you accept for online purchases?

  
  We accept Paypal, Western Union, TT are acceptable.

• Q.

  How to proceed an order for your products?

  
  1st, let us know your requirements or application. 2nd, we quote according to your requirements or our suggestions. 3rd, customer confirms the samples and places deposit for formal order. 4th, we arrange the production.

• Q.

  Is it OK to print my logo on the product?

  
  Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

• Q.

  Do you offer guarantee for the products?

  
  Yes, we provide 1 year warranty for our products.

• Q.

  Can I view the products before I purchase them?

  
  We welcome you to visit our company and factory anytime,we want you to experience our products first-hand to see the quality and fabric construction.